Bank By Phone
24 Hours A Day - 7 Days A Week
Access your accounts anytime - call from your home, your office, or even when you're on the road.
One thing is certain: money is an important part of our daily lives. First Federal's Bank-By-Phone puts your accounts at your fingertips day or night with a simple phone call.
All of your Bank-By-Phone information is completely confidential since you choose your own access code that only you will know. If you with to speak directly with a Customer Service Representative and you are calling during our regular business hours, simply press "0" and you will be connected immediately with one of our friendly Service Representatives.
Step-By-Step Instructions
Once you have connected with Bank-By-Phone, voice prompts will guide you through your call, step-by-step. The features available are as follows:
- Check account balance
- Verify checks paid on your account since your last statement
- Confirm recent deposits
- Transfer funds between checking, savings and money market accounts*
- Request stop payments
- Certificates of Deposit information - interest earned, current annual percentage yield, and the maturity date
- Access funds from your personal Line of Credit
- Personal and Mortgage Loans - current balance, amount of your next payment and interest paid year-to-date.
*Transfer authorization form must be completed. Please call or stop by any our Branch Offices for a transfer authorization form. (Federal regulation restricts the account holder's ability to make no more than six pre-authorized, automatic, or telephonic transfers per month from a savings or money market account).
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